Who Qualifies for VITA

Free Tax Return Preparation for Qualifying Taxpayers

The IRS’s Volunteer Income Tax Assistance (VITA) program offers free basic tax return preparation to qualified individuals.  The VITA program has operated for over 50 years.  VITA sites offer free tax help to people who need assistance in preparing their own tax returns, including:

  • People who generally make $58,000 or less
  • Persons with disabilities
  • Limited English-speaking taxpayers

While the IRS manages the VITA programs, the VITA sites are operated by IRS partners and staffed by volunteers who want to make a difference in their communities.  The IRS-certified volunteers who provide tax counseling are often retired individuals associated with non-profit organizations that receive grants from the IRS.  The United Way of Northwest Florida is an IRS Partner that provides VITA services at three tax sites in our service area:  Panama City, Port St. Joe, and Wewahitchka, Florida.


VITA services are not only free, but they are also a reliable and trusted source for preparing tax returns.  All VITA volunteers who prepare returns must take and pass tax law training that meets or exceeds IRS standards.  This training includes maintaining the privacy and confidentiality of all taxpayer information.  In addition to requiring volunteers to certify their knowledge of the tax laws, the IRS requires a quality review check for every return prepared at a VITA site prior to filing the tax return.  Each filing season, tens of thousands of dedicated VITA volunteers prepare millions of federal and state returns. They also assist taxpayers with the preparation of thousands of Facilitated Self-Assistance returns.


Tax Sites that will be open for the upcoming 2022 tax filing season are:


VITA – Panama City

Glenwood Community Center

722 East 9th Court

Panama City, FL  32401

VITA-Port St. Joe

Corrine Costin Gibson Memorial Public Library

110 Library Drive

Port St. Joe, FL  32456


Charles Whitehead Public Library

314 North Second Street

Wewahitchka, FL  32465