Who Qualifies for VITA

Free Tax Return Preparation for Qualifying Taxpayers

The IRS’s Volunteer Income Tax Assistance (VITA) program offers free basic tax return preparation to qualified individuals.  The VITA program has operated for over 50 years.  VITA sites offer free tax help to people who need assistance in preparing their own tax returns, including:

  • People who generally make $60,000 or less
  • Persons with disabilities
  • Limited English-speaking taxpayers

While the IRS manages the VITA programs, the VITA sites are operated by IRS partners and staffed by volunteers who want to make a difference in their communities.  The IRS-certified volunteers who provide tax counseling are often retired individuals associated with non-profit organizations that receive grants from the IRS.  The United Way of Northwest Florida is an IRS Partner that provides VITA services at four tax sites in our service area:  Port St. Joe, Wewahitchka, and two in Panama City, Florida.

VITA services are not only free, but they are also a reliable and trusted source for preparing tax returns.  All VITA volunteers who prepare returns must take and pass tax law training that meets or exceeds IRS standards.  This training includes maintaining the privacy and confidentiality of all taxpayer information.  In addition to requiring volunteers to certify their knowledge of the tax laws, the IRS requires a quality review check for every return prepared at a VITA site prior to filing the tax return.

Last year, more than 58,000 volunteers gave back to their communities by preparing more than 2.2 million federal tax returns for individuals and families nationwide.  In addition, VITA volunteers assisted taxpayers with the preparation of thousands of Facilitated Self-Assistance (FSA) returns.


Tax Sites that will be open for the upcoming 2023 tax filing season are:


VITA – Panama City

A.D. Harris Learning Village

819 E 11th St

Panama City, FL  32401


VITA – First Baptist Church

First Baptist Deerpointe Lake

5940 County Road 2311

Panama City, FL  32404


VITA – Port St. Joe

Corrine Costin Gibson Memorial Public Library

110 Library Drive

Port St. Joe, FL  32456


VITA – Wewahitchka

Charles Whitehead Public Library

314 North Second Street

Wewahitchka, FL  32465